Follow the appliance through its cycle
Follow the wash from its first sound to the point where the result changes. Filling, spraying, heating, draining and drying are useful stages to distinguish.
Whether the programme filled and began washing
Any message or interruption during the wash
Water remaining, wash quality and final dryness
Which change did you notice?
Water remains in the bottom
Record when the programme stopped and whether draining could be heard.
↗↗Dishes are left dirty
Record whether all racks are affected and whether the cycle completes.
↗↗The wash does not receive water
Record which lights appear before the machine stops.
↗↗The dishwasher will not begin
Record whether the controls respond with the door open and closed.
↗↗Water escapes during washing
Record where water first appears and whether it leaks before washing.
↗↗The wash finishes cold
Record whether the dishes are cold and drying is also affected.
↗↗An unfamiliar sound starts
Record whether the sound occurs while filling, washing or draining.
↗↗The cycle repeatedly stops
Record the last stage and exact display message.
↗Choose the actual badge
Identity and access belong together
Open the door only during normal safe access and photograph its edge label. On an integrated dishwasher the furniture panel is not the appliance identity.
Tell us about the decorative front, plinth and clearance when the door opens. An appliance fitted under a worktop should stay in position until suitable access is agreed.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.