Follow the appliance through its cycle
Record the actual temperature pattern, not just that food feels different. Tell us which compartment changed and whether the displayed temperature matches your observations.
Which compartment is affected and its setting
Displayed or measured temperature, if available
Door closure, ice, moisture or warning changes
Which change did you notice?
The cabinet is warmer than expected
Record the actual and displayed temperatures if known and which compartment is affected.
↗↗Fresh food begins freezing
Record where in the cabinet food freezes and the selected setting.
↗↗Ice builds up unusually
Record where ice first appeared and whether the door closes.
↗↗Water collects inside the cabinet
Record where water gathers and whether food touches the back wall.
↗↗A new noise is heard
Record whether the sound stops when the door opens.
↗↗The cabinet door will not seal
Record where a visible gap remains without forcing the door.
↗↗A temperature warning appears
Record the exact warning, temperature and when it began.
↗↗Cooling changes during the day
Record which compartment changes and the pattern observed.
↗Choose the actual badge
Identity and access belong together
Photograph the identification plate within normal accessible cabinet space. Distinguish a conventional domestic fridge or freezer from a side-by-side, American-style or specialist cabinet.
Explain integrated furniture, ventilation space and the type of cabinet. Do not shift a loaded refrigerator or disturb refrigerant connections to investigate.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.