What needs separating?
A disposal enquiry is not automatically a general drain-clearance job. Explain whether a second sink bowl or connected appliance is also affected.
For “the switch does not operate the unit”, potential assessment areas include the switch, air-button arrangement or power control. The product and an inspection determine which explanation, if any, fits.
A short record of this change
Note the switch type and whether any sound occurs. Include the setting and the first stage that differed from normal operation, without assuming why it happened.
The switch or stopper used to activate it
Whether the unit was silent, humming or turning
Any leak, drainage change or stopping behaviour
Identity before interpretation
Photograph an accessible external model label under the sink. Keep any version or feed-type information and do not put a hand or camera into the grinding chamber.
Access without dismantling
Describe the cupboard space, mounting and visible waste connection. A continuous-feed switch and a batch-feed stopper are different arrangements; say which you have.
Find the badge on your appliance
Keep an unsafe appliance out of use
Repeated restarting is not a diagnostic method. Leave covers fitted and stop for smoke, burning, sparking, water near electrical parts, severe overheating or repeated tripping.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.